Refund policy

We accept returns within 30 days of delivery.

To be eligible, items must be unused, unworn, with tags attached, and in their original packaging. Proof of purchase is required.

To request a return, contact us:

Email: thelussoofficial@gmail.com
WhatsApp: +1 505-464-2411

Return Address:
1209 Mountain Road Pl NE
Albuquerque, NM 87110
USA

Please contact us before sending your return. Unauthorized returns may not be accepted.

If your item arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Non-returnable items: Sale items, gift cards, personalized/custom products, and certain personal care or beauty products.

Once your return is received and approved, your refund will be issued to the original payment method within 10 business days. Bank processing times may vary.

For any return questions, please contact us by email or WhatsApp.