Shipping policy
At Lusso Maison, we are committed to providing a smooth, reliable, and hassle-free shipping experience.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed on weekends or holidays will be processed on the next business day.
Shipping & Delivery
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Standard Shipping: 5-12 business days
International Shipping
We proudly ship worldwide. International orders typically arrive within 7–14 business days.
Please note: Customers are responsible for any customs fees, taxes, or import duties.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.
Delivery Delays
Delays may occur due to:
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Weather conditions
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Courier disruptions
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Customs processing
We appreciate your patience and will support you until your order arrives safely.
Important Information
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Please ensure your shipping address is accurate before placing your order.
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Lusso Maison is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
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Once the package is handed over to the shipping carrier, responsibility transfers to the customer.
Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us:
Email: thelussoofficial@gmail.com